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COVID-19Ian2020-06-15T20:54:44-05:00

COVID-19 RIVER PROTOCOLS

Are there amended cancellation policies in place due to COVID-19?
If you want to book: Please inform yourself about the travel and safety regulations and the center of disease control and prevention for the USA. The situation can change daily, and it is your personal decision whether to travel. If you have questions about a property or would like to book by phone, our customer service team will be happy to help you: 830.626.2196   Resorts@RiverCityResorts.com

If you have already booked: Please observe how the situation develops and inform yourself about the travel and safety regulations and the center of disease control and prevention for the USA.
If a “stay in place” order is in effect River City Resorts will either move your Reservation up to 1 year out, or you may cancel your reservation at no cost.
If a “stay in place order” is NOT in effect, you may change your Reservation (1 time per reservation) up to 1 year out or cancel your reservation under our cancellation policy stipulations. Please contact our customer service team if you have any questions: 830.626.2196   Resorts@RiverCityResorts.com

https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-19-information.html
https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html

Contact Us

Office Location:
264 East Faust St.
New Braunfels, TX 78130
resorts@rivercityresorts.com
830-626-2196

Office Hours:
M-Th : 9am - 5pm
Fri : 9am - 6pm
Sat - 9am - 1pm
Sun - 9am - 2pm

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[USGS location='08168500' title="Guadalupe River at New Braunfels" graph='show']

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